WHO WE ARE

We Are The Customer Experts
Customer Experience Audit Request
FEATURED
Not Just Pretty

It Performed.

2010 Best Branding Campaign

Our work on the BLOCKBUSTER Express DVD kiosk launch garnered the top spot in the 2010 AMA Houston Crystal Award branding competition.

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FEATURED
Consistency. Consistency. Consistency.

Brand strategy for national retailer.

  • Created brand guidelines
  • Distributed guidelines to 100+ retail partners
  • Monitored brand usage and compliance
  • Created consistency across online and offline media efforts
WHO WE ARE
The Customer Experts
OnCourse Marketing - Customer Experience Experts

It's simple.

Happy customers tell their friends.

Unhappy customers tell EVERYONE.

 
IT'S NOT ROCKET SCIENCE
But it Will Make Your Business Take Off

Few agencies have the talent and experience to focus on customer happiness.  Most agencies want to sell you a logo or a website.  Not us.

We want to work with you to figure out what really delivers customer happiness in your business.  We're not mathematicians, but we do know that making your best customers happy = increased profits.

 
WHAT MAKES ONCOURSE MARKETING DIFFERENT
Here's the Short List

RETAIL Orientation

Customer focus

Background in START-UPS and Large Companies

Leverage Technology to Deliver Scary Fast

Small by Choice

Deliver EXCEPTIONAL Account Service

Old School Experience and New School TOOLS